urvey

Alford Group of Doctors continually monitors our own progress. If you have recently had an appointment with a doctor or nurse here, please fill in the questionnaire below, which is completely anonymous, and should only take a few minutes of your time.

If you do not want to fill in a questionnaire, you can go straight to the results page to see our current performance. If you have any particular comments or queries about any aspect of Alford Group of Doctors, you may fill in a feedback form.

Since it's launch in September 2003, our web-site has processed 1422 patient satisfaction questionnaires.

Which doctor or nurse did you visit?		Dr Sunil Samuel Dr. Ann Woollard Dr. Keith Charlton Dr. Martin Tant Kathryn Dockerty Sarah Hancock Zoe Follett
What is your post-code?		(To help us provide you with an accurate result, your postcode is used only to verify that you live within the practice catchment area)

Section 1 - Questions about the practice

Question

Don't Know

Poor

Fair

Good

Very Good

Excellent

1.

Your level of satisfaction with the practice’s opening hours

2.

Ease of contacting the practice by telephone

3.

Satisfaction with the day and time arranged for your appointment

4.

Chances of seeing a doctor within 48 hours

5.

Opportunity of speaking to a doctor on the telephone when necessary

6.

Comfort level of waiting room (e.g. chairs magazines etc.)

7.

Respect shown for your privacy and confidentiality

8.

Length of time waiting in the practice to see a doctor