Here you can find important information regarding our practice, practice policies and what to expect as a patient.
Access to Your Medical Records
The practice is registered with the Information Commissioner’s Office. We comply with the Data Protection Act 2018. We manage requests for access to medical records according to the Act. There...
Complaints
We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the practice in writing. Every effort will...
Disabled Access & Services
Disabled Access There is good access for the disabled to our practice, the practice has a ramp and wide automatic doors to allow for wheelchair access. A designated parking bay...
GP net earnings
Report for Publication NHS England require that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However, it should be noted...
Infection Prevention Control Statement
This annual statement will be generated each year in January in accordance with the requirements of The Health and Social Care Act 2008 Code of Practice on the prevention and...
Medical Students
We are a training practice and supervise Registrars. GP registrars are fully qualified doctors who are doing additional training to become General Practitioners. Please help with their training by agreeing...
Named GP
All patients at Merton Lodge Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You...
Patient Group
Are you interested in having a say in how Merton Lodge Surgery is run? Would you like to assist us in shaping the future of medical services locally Would you...
Patient Survey and Results
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over a million people across the UK....
Practice boundary
Please use the map below to see if you live within our practice boundary. You must type your postcode in capital letters otherwise the map will not work. We do...
Practice Policies
Read our practice policies.
Register as a New Patient with us
Catchment area We have an open list and welcome requests for registration from patients living in or moving to the practice area. Before filling out a registration form, check you are...
Safe Surgery
In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services. Mindful of our...
Staff Training - Reduced Service Afternoons
The surgery closes for normal service on the first Wednesday of the month from 1pm, this is to ensure that our staff can undertake mandatory training. There is no access...
Translation Services
A telephone translation service is available for patients who do not speak English. Please let us know if you need this service when booking an appointment.
Updating your details
If you are moving house, please let us know as soon as possible. If you are moving out of the surgery’s catchment area, you may be asked to register with...
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal...
Veteran Friendly Practice
We are an Armed Forces veteran friendly accredited GP practice. This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who...
Work Experience Placements
We appreciate the interest shown by students and individuals seeking work experience at our practice. However, due to capacity constraints, supervision requirements, and indemnity limitations, we are currently unable to...
Date published: 31st March, 2025
Date last updated: 23rd April, 2026
